The mission of City Service Taxi is to provide the very best service to Chicago passengers and to do this with the utmost regard to each customer. We strive for perfection and in doing so accomplish excellence in quality service and customer care. How do we achieve this? First and foremost by considering every rider as part of our family, and secondly by providing safe and very clean vehicles, and lastly by providing respectful well trained and courteous drivers.
The President of City Service Taxi Association Cometas Dilanjian (along with his partner and Vice-President, Mohammad Kamran) are totally committed to bringing about great improvements and changes in the way passengers are provided taxi services.
We believe our customers choose our cab service based on the following criteria:
Performance: We work with one goal in mind: to get customers where they want to go, when they want to go, promptly, efficiently, comfortably, and safely.
Superior Service: Timely pick up, private usage, and customer care.
Quality: This involves providing courteous service in clean, well-maintained cars.
Convenience: This involves the credit/debit card feature.
Chicago Taxi Access Program (TAP)
Our fleet of over 350 cabs, owned and operated by independent medallion owners, is here to serve you with computer-aided dispatch and cashless transactions. We offer new and clean vehicles including hybrid cars utilizing the latest technology and the safest, most comfortable vehicles to provide passengers with the highest quality of service. Our drivers are guided by our mission statement which is to provide the utmost excellence in everything we do, such as:
A licensed and courteous driver to you at all times.
Clean, comfortable and safe taxis
Cab Drivers will only take the shortest or the requested route.
A receipt should be provided upon request.
Your cab driver must follow all the traffic rules and regulations.